Privacy policy


This Privacy Policy describes how Thewhitepool collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

1. Information We Collect

When you visit our site, we collect certain information to provide you with a smooth shopping experience. This includes:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, such as credit card numbers, email address, and phone number.

  • Device Information: We automatically collect data about your device, including your IP address, time zone, and information about the web browser and cookies installed on your device.

  • Communication: If you contact us via email or phone, we may keep a record of that correspondence.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Process payments, arrange for shipping, and provide you with invoices and order confirmations.

  • Communication: Contact you regarding your order, answer your inquiries, and if you have opted in, send you promotional emails.

  • Security and Optimization: Monitor our site for potential risk or fraud and improve the browsing experience for our customers.

3. Sharing Your Information

We do not sell your personal information. We share your information with third parties only to the extent necessary to fulfill our service obligations:

  • Service Providers: We may share data with shipping carriers to deliver your goods and payment processors to securely handle your payment.

  • Legal Requirements: We may share your information if required to comply with applicable laws and regulations or to respond to a lawful request for information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure socket layer technology, commonly known as SSL, to ensure your data is encrypted during transmission.

5. Your Rights

If you are a resident of the European Union, you have the right to:

  • Access the personal information we hold about you.

  • Ask that your personal information be corrected, updated, or erased.

  • Object to the processing of your personal information.

If you would like to exercise these rights, please contact us using the information below.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Information

If you have questions, would like to make a complaint, or want to exercise your data rights, please contact us at:

Trade Name: Thewhitepool

Physical Address: Léon le Franc, 23200 Bosroger, France

Email: Contact@thewhitepool.com

Phone: +33 7 57 91 20 67